Consultancy Services
is specializing in digital design products and graphic design services for CD / DVD / hard drive or print. We produce interactive multimedia applications, 3D visualization, presentation graphics, video and animation. Combining creative and imaginative ideas with a strong understanding of communication, we will bring your projects to life. Including:
Network Design/Re-Design
A well-designed network is critical to ensure the maximum throughput of traffic across the business network. Your Network should be designed to be redundant, reliable and predictable. Increasing the number of devices in a network can rapidly increase the complexity of that network and lead to unexpected traffic behavior.
Design Consulting & Network Re-Design Services
At ValueBoxx we advise our clients to undertake a proper network analysis, before commencing any large network installation project. A network audit that evaluates both existing infrastructure and the long term requirements of the network ensures the correct hardware is supplied to meet both current and future needs. Network configuration, security requirements and optimization strategies will also be considered.
Once the evaluation is complete a full design proposal is presented to the client highlighting firstly the limitations of their current network topologies and devices and secondly recommendations for an optimized solution. Our expert recommendations will be submitted on how the current equipment can be used, reconfigured or upgraded to meet network requirements.
The network design proposal will include detailed logical and physical topology diagrams, network IP architecture, designs for redundancy, proposed routing protocol usage, recommendations for disaster recovery, and detailed descriptions and explanations of all technologies to be used. The objective will be to optimize the performance of the network whilst maintaining manageability.
On-site Consulting
ValueBoxx offer a full On-Site Consulting service that covers any aspect of your network from start to finish. Our experienced Consultants & Certified engineers can come to your premises to fix any urgent problems you may be experiencing or meet with management/IT staff to discuss the most efficient and cost effective ways to implement necessary changes to your infrastructure.
We can investigate your system and produce a detailed report that will list all the work we believe should be carried out to optimize performance, which includes a start/finish timetable and estimated costs. We’re happy to discuss this report with you and once you’re happy and have approved the contents or our recommended proposal, our engineers can proceed even to implement the solution.
Examples of just some of the services we offer are:
- Network planning from SOHO to Enterprise level
- Network management
- Network implementation
- IOS Upgrades
- Software Upgrades
- Hardware Upgrades
24/7 Support
Having peace of mind about every device on your Network 24/7, 365 days a year is cheaper than you might think. This gives you direct access by email to our team of highly experienced experts who have both certified theory and real world practical knowledge at their fingertips. You can access this expertise at any time of day or night, with a fast and efficient turnaround time guaranteed.
We offer these types of service:
- 24/7 Support with Remote Assistance
- 24/7 Support with Remote Assistance and Network Monitoring
Support will diagnose any technical issues you may be having and notify your IT department of what they might be. Our Remote Tech Support will identify technical issues, notify you, and then set about fixing the issue (excluding hardware replacement). Network Monitoring will proactively identify networking issues before they occur and resolve them before they become major problems. All of these support options can be tailored to your organization’s specific requirements ensuring you get the right service for your needs at the best price possible.
Remote Consulting
The majority of network problems can be solved off site, a far more cost effective solution than site visits, and we offer flexible payment options that range from prepaid hourly units to short term service contracts that won’t tie you into services for extended periods of time.
Our certified Remote Support Consultants can be made available to remotely login to your network so as to solve a wide range of issues including:
- Device Configuration
- Configuration Verification
- Functionality Testing
- Troubleshooting
We’ll give you a full report detailing all the work we’ve carried out once we’ve finished so you can see exactly what’s been done and we can immediately see any changes to your network. We’ll also tell you about any recommendations we may have following the work that will optimize your system or prevent future failures. We’d be happy to implement any of these recommendations should you so wish.
You may not have used this type of service before, but we’re convinced you’ll notice a significant saving in cost and no reduction in service.
Network Audits
A Network Audit is a vital network maintenance component that aids your network management in a wide variety of ways. It is a detailed analysis of every aspect of your system, from demarcation point to end user, which will give vital information to management that will help them to make the right decisions when determining technology business needs. In short- it saves you money.
Our Network Audits will see one or more of our industry specialists visit your workplace to examine your equipment and advising you on implementing hardware and software changes.
Using a variety of tools and techniques our industry recognized onsite engineers can help you to:
- Optimize and streamline your network making your existing framework faster and extending the life of your current equipment.
- Determine future hardware and software needs enhancing both your technological infrastructure and budgetary planning power.
- Highlights potential problems with your network before they occur, allowing you to take proactive preventative measures.
- Gives a deeper understanding of your network design and operation helping you with future maintenance and upgrades.
- Simplifies your existing system and negates conflicts.
A Network Audit won’t affect your daily operations and you can continue to use your infrastructure as usual. At the end of the audit you’ll receive a full and detailed report with recommendations that ValueBoxx can help you implement should you so wish.